Unibet Games require the latest versions of Java and Macromedia Flash in order to enjoy all our games. If you experience problems with a specific game or all the games in general it’s a good idea to ensure you have both programmes up to date.
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When you play Unibet Games for cash winnings, you use funds from your main Unibet account. There is no separate games wallet where you need to transfer funds to..
If you’re still getting no joy, try these steps:
1. Test your Java at http://www.java.com/en/download/help/testvm.xml
2. Empty your temporary internet files and cookies
3. Make sure you are virus-free with, for example, AVG http://www.grisoft.com/us/us_index.php)
4. Delete destructive programs with, for example, Adaware (http://www.lavasoftusa.com/)
For other questions or remarks you can always contact our customer service. Please note that when you contact customer service you give them as much detail as possible, the exact time of play, the game, the stake and preferably a screenshot of what happened. This will improve the reaction speed significantly.
Bets are stored in the database until the next time you access the game. The game will open up where you left it.
Every game is different, but the smallest bet for most games is €0,10. The maximum payout for most games is €30,000 in a single game round. The maximum stake will be a stake where this maximum payout cannot be exceeded.
The games only run as fast as your computer allows them to. You may not need a whole new computer—maybe just some memory upgrades and a boost to broadband. Other than that, there isn't much we can do to speed up the games on our end.
On demand, we can block your account to Unibet Games. Please contact customer service for assistance.