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FAQ

Mobile Betting

Live betting, pre-match betting, statistics and live score updates are all available on m.unibet.com. You can also make deposits and withdraw your winnings via your mobile phone.

If you are an existing Unibet customer, please log in to m.unibet.com, create a Unibet 4 digit Mobile access Pin and start playing.

If you are new to Unibet it is now easier than ever to register, deposit and play all via the mobile.

  1. Visit m.unibet.com through your mobile browser.
  2. Press Login and register a Unibet account directly on your mobile if you are new to Unibet.
  3. Fill in our registration form and choose a web username and password before creating a Unibet 4 digit Mobile access PIN code.
  4. You now have a Unibet account you can use 24/7 via phone or desktop.

Please read the FAQ below or contact Customer Service in case you have any questions.

Frequently Asked Questions

To be able to bet with Unibet you need to be a registered Unibet customer. If you do not have an account yet, please go to www.unibet.com in your mobile browser or access our mobile site by using the QR code on the Unibet website. You need to choose "Login" in the top right corner of your screen and then choose "Register Unibet account". Please fill out the form, choose a PIN code for your mobile Unibet account and in a couple of minutes you will be able to place your bets via mobile.

An account with Unibet. An internet enabled mobile device. An account with your mobile phone operator (e.g. Vodafone, Telia, Orange etc) that allows you to connect to internet sites (preferably GPRS, 3G or WiFi).

The exciting mix of live-betting, pre-match betting, statistics and live score updates is available on m.unibet.com! You can also check your account on your mobile, i.e. see the pending bets, bet history, deposit and withdraw money and contact Unibet Customer Service with one click.

No it doesn't. If your operator provides internet browsing services then you should be able to bet by mobile at Unibet. Alternatively you can browse using WiFi at home, at work or anywhere it’s available to you.

The service is actually available on any mobile phone that supports internet browsing. Please give it a try with your mobile – most likely that will work as the majority of modern phones support this function.

Yes, you can bet by mobile from abroad! As long as your mobile operator supports data roaming, use the service as you would normally do. You may need to enable your account for roaming. Please contact your network operator for details of which countries you can roam in and bear in mind that the fees for internet are higher when you roam, then when you are on your home network.

Due to the nature of wireless communication, we designed the service with the highest security levels. No data can be intercepted, changed or stolen.

Unibet does not charge you to bet by mobile! The only cost you would incur is a cost of data service from your network provider and the roaming fees if you place your bets from abroad.

When browsing the Unibet mobile website on your phone, if you receive a call, the browser will still be there when you finish your call. Simply switch back to your browser and continue! If you were about to place a bet, please note that you will be alerted if any odds have changed in the meantime.

Use the "Create Unibet PIN now" link on your phone. You’ll be asked for your Unibet account password and username. From there, you’ll be able to create a new PIN code for use right away. You can also call customer service to get a new PIN code. When you call, you’ll be asked for the answer to the security question you provided when creating your account. If you don’t remember that either, we won't be able to give you a new PIN code. In the meantime you will be able to change your password by answering other security questions like your date of birth and some other personal information. As soon as your password is reset you can change the pin code.

If your mobile phone is lost or stolen, no one will have access to your Unibet account because they don’t have the PIN code. But just to be safe, go ahead and change your PIN code when you log-in to your Unibet account next time.

If you lose connection to your mobile network while using the service, you’ll be able to bet by mobile again once the signal is restored. If you have lost the connection in the process of placing a bet, the bet might or might not have gone through. You can make sure by checking "Pending bets" on your mobile (please go to the “My Account” tab) or by calling customer service. Otherwise, you can access the “Pending bets” section when you have access to a computer with internet.

Betting by mobile is even faster on a 3G phone, so no problem there.

Please check with your network operator if you have the correct data settings and do not hesitate to contact Unibet Customer Service should you have any other questions.

To contact Customer Service using your mobile phone please go to the “My account” section in the top right corner of your screen. Then you need to choose the “Customer Service” tab on the screen and you will be given a button to call. Unibet has a Free Number for many countries, i.e. it will be toll-free and you may only be charged standard usage rates by your mobile operator. Otherwise you can always call the international phone line. If you are calling the international phone number you will incur the cost of calling to the UK. You can also contact Customer Service by e-mail or calling them using your landline phone. If you are using the Free Phone line, that will not cost you anything.

Unibet has a Free Number for many countries, i.e. it will be toll-free and you may only be charged standard usage rates by your mobile operator. Otherwise you can always call the international phone line. If you are calling the international phone number you will incur the cost of calling to the UK.

The PIN number is much easier and faster way of accessing your mobile betting account then the regular password, plus it is an extra layer of protection for your security.

To make a deposit you need to choose the “Deposit” option either on the top right corner of your screen or by choosing the “Deposit” option in the “My Account” tab. There are a number of ways you can make a deposit in Unibet, for example you can make a deposit using your credit card, various local payment providers, calling to Customer Service and making a deposit by phone, etc. Please check the deposit page to see all the options available for your country. When you have chosen the deposit method suitable for you, please follow the instructions on the page, the rules are exactly the same as a normal deposit via internet. Most deposits will be available on your account within minutes!

There are several options to withdraw your money using mobile phone, please check the “withdrawal” tab for more information.

The time of your deposit to be added to your Unibet account depends on your payment provider. Usually the card deposits are the fastest ones and require a couple of minutes to process, bank transfers, on the other hand, can take up to 5 days to process. Please obtain more information on the respective payment method page.

Responsible gaming Terms & conditions Vers. 1.2 Security information