If you’re still getting no joy, try these steps:

1. Test Flash and Shockwave at http://www.adobe.com/shockwave/welcome/
2. Empty your temporary internet files and cookies
3. Make sure you are virus-free with, for example, AVG http://www.grisoft.com/us/us_index.php)
4. Delete destructive programs with, for example, Adaware (http://www.lavasoftusa.com/)

For other questions or remarks you can always contact our support. Please note that when you contact support you give them as much detail as possible, the exact time of play, the game, the stake, the ID of the game round and preferably a screenshot of what happened. This will improve the reaction speed significantly.

The game will be canceled and money will be put back to your account. The money put back will be less than you spent, the reason for this is that it would otherwise be possible to cancel the game before it is finished. If your playing is not going well.

No, you need a Windows-PC to play on Unibet Skill. We are working out ways to support Macintosh in the future though, so stay tuned!

Yes you can. Please keep in mind however that although skill games will work in Firefox, they have been designed to work best in Internet Explorer.