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FAQ

Technical requirements

You will need a Windows-PC that at least meets the minimum requirements for running Flash 8 and Shockwave 10. When you go to Unibet Backgammon the first time you will be asked to download any of this software that is 'missing'. When new versions of these programs become available, you will be prompted to upgrade them before continuing to the site. Please be aware that Flash and Shockwave from Macromedia are both provided free

You will also need some kind of connection to the internet - not necessarily 'broadband'. Before you start playing the games Unibet Backgammon will check that your computer speed and internet connection are sufficient. Please note that running other programs while playing our backgammon games may make the games more sluggish.

Frequently Asked Questions

If you’re still getting no joy, try these steps:

1. Test Flash and Shockwave at http://www.adobe.com/shockwave/welcome/
2. Empty your temporary internet files and cookies
3. Make sure you are virus-free with, for example, AVG http://www.grisoft.com/us/us_index.php)
4. Delete destructive programs with, for example, Adaware (http://www.lavasoftusa.com/)

For other questions or remarks you can always contact our support. Please note that when you contact support you give them as much detail as possible, the exact time of play, the game, the stake, the ID of the game round and preferably a screenshot of what happened. This will improve the reaction speed significantly.

The game will be canceled and money will be put back to your account. The money put back will be less than you spent, the reason for this is that it would otherwise be possible to cancel the game before it is finished. If your playing is not going well.

No, you need a Windows-PC to play on Unibet Skill. We are working out ways to support Macintosh in the future though, so stay tuned!

Yes you can. Please keep in mind however that although skill games will work in Firefox, they have been designed to work best in Internet Explorer.

Responsible gaming Terms & conditions Vers. 1.2 Security information