Frequently Asked Questions

Can I have more than one account with Unibet?

No – you can only have one account. If we detect the same user has two accounts open, we may have to suspend both while we investigate. Please don't create a Unibet account if you think you already...

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When will my bet be settled?

We aim to settle bets as quickly as possible (within a few minutes), although sometimes we have to wait for official confirmation of the result. Pre-match bets are settled at the end of the game,...

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My account is blocked. What should I do?

There are various reasons why your account may be blocked, but in some circumstances you can fix this issue yourself. If you've been blocked due to entering your password incorrectly, this should just...

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How do I find the outcome of my bet?

Click ‘My Bets’ under ‘Gaming Activity’ in My Account, and you’ll be taken to your Betting History. Here you can view the results of all your past bets. Those still awaiting a result will be marked ‘...

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Where is my withdrawal?

Remember that bank transfers can take up to three working days, and withdrawals to credit/debit cards up to five working days. If your withdrawal still hasn't arrived after this time (don't count...

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