We may ask you to verify your account by uploading digital photos or screenshots of certain documents. Here's how to do it.
How to verify your identity, address or payment method
- Accepted documents are listed on the Verify Account page.
- Follow the checklist below and upload your documents.
- We'll send a confirmation email and aim to get you verified within 5 working days.
Before you upload, please check:
- Image is in colour and not exceeding 10MB
- All four corners are visible
- Letter is no older than three months
- ID has not expired
- All info is clearly visible with no blurring.
- Credit/debit card is signed