Verify Your Account

We may ask you to verify your account by uploading digital photos or screenshots of certain documents. Here's how to do it.

How to verify your identity, address or payment method

  • Accepted documents are listed on the Verify Account page.
  • Follow the checklist below and upload your documents.
  • We'll send a confirmation email and aim to get you verified within 5 working days.

Before you upload, please check:

  • Image is in colour and not exceeding 10MB
  • All four corners are visible
  • Letter is no older than three months
  • ID has not expired
  • All info is clearly visible with no blurring.
  • Credit/debit card is signed