Reliability of Casino

We are committed to providing a safe, discreet and fair gaming experience. All systems are supervised 24 hours a day, 7 days a week.

Our casino games work with an industry-approved Random Number Generator (RNG) and independent auditors regularly perform recognised statistical tests on the data files it generates. This ensures that the outcome of each game is absolutely random.

If you prefer not to play RNG games we invite you to visit our Live Casino. Here you can see our dealers spin the roulette wheel and draw the cards live. You can even speak to them directly via chat.

 

Frequently Asked Questions

What happens if I lose my connection while playing one of your casino games?

Don’t worry – all data will be stored and no money will be lost.

If you still needed to take an action (decide whether to hit, stand or split in blackjack for instance) the game will reopen ready for...

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When will I get my Casino winnings?

In most cases your winnings will appear in your balance instantly. In tournaments, winners will be paid as soon as the tournament finishes, unless otherwise specified in the terms and conditions.

Can I look up a casino game I just played?

Yes you can, as long as you played for real money. Our system keeps the history of all the games you've played in the last 3 months. You can find this under Casino & Games Activity in your account.

I can’t find the details of the casino game I just played. Can I ask you for details?

Yes, you can. To help us find the game please contact us via live chat with the name of the game, the time you played (as accurately as possible), how much you staked and any potential winnings.

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